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Frequently Asked Questions
  1. How do I get more info on Laurie Berkner or Dan Zanes? Do they have any CDs available?
  2. How can I see Laurie Berkner or Dan Zanes on tour?
  3. What is Jamarama Live and how can I attend?
  4. Where's my favorite show? Why did your schedule change?
  5. What is Moose's full name?
  6. How do I buy Noggin merchandise?
  7. I can't run Noggin.com games on my computer. Help!
  8. I can't view Noggin.com videos on my computer. Help!
  9. I can't see any of the Noggin “Printables” on my computer.
  10. I can't remember my Noggin.com username or password.
  11. I know I am using the right username and password, and it's not working.
  12. My child created a drawing in Doodle Pad or Scribblevision. How do I see it?
  13. My child's picture hasn't been approved, and it's been “waiting for approval” over two days.
  14. How do I get my child's artwork on TV?
  15. How do I get my child on NOGGIN TV?
  16. How can I get a job at Noggin?
  17. What Is The N?
  18. How Do I Contact Noggin?

 

How do I get more info on Laurie Berkner or Dan Zanes? Do they have any CDs available?
Laurie Berkner and Dan Zanes have CDs available for purchase. You can find them in record stores, or your favorite online store. For more information on Laurie or Dan, visit your favorite search engine and look them up.

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How can I see Laurie Berkner or Dan Zanes on tour?
Laurie Berkner and Dan Zanes do limited live performances. You can find out more information about each of them on their own websites or through your local ticketing resource.

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What is Jamarama Live and how can I attend?
Jamarama Live Kidsfest is a unique music festival for children and their parents. Each show will offer several hours of live musical performances as well as exciting interactive attractions. Jamarama Live! begins October 29 and will head across the country through May, 2006. The Laurie Berkner Band will kick off the first leg of the tour, which runs through November 20. Other performers include Milkshake and The Ohmies, as well as local children's artists in each market. Jamarama Live! is an annual event, with three separate touring cycles during the year. 2006 dates will be announced before December 5 of this year.

For more information and to purchse tickets, log on to www.jamaramalive.com. Please note: NOGGIN is a sponsor of the tour, but is not scheduling the dates. If your city isn't listed, please keep checking back.

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WHERE'S MY FAVORITE SHOW? WHY DID YOUR SCHEDULE CHANGE?
Our programming schedule changes seasonally. We also adjust our schedule when we acquire new series or specials. Sometimes this means that your child's favorite show might move to a new timeslot or, on rare occasions, disappear from the schedule completely. Please know that we're not trying to disrupt your child's viewing habits, but rather enhance the channel's offerings for all our viewers. It's our hope that you'll sample the new shows and possibly find a new favorite.

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What is Moose's full name?
Moose A. Moose is NOGGIN's resident mascot with his sidekick, Zee. Moose A. Moose is voiced by Paul Christie for NOGGIN TV and noggin.com.

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How do I buy Noggin merchandise?
You can now go to www.noggin.com/shopnoggin to purchase exclusive NOGGIN and Moose and Zee merchandise. The store is constantly being updated so keep checking for more great items!

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I CAN'T RUN NOGGIN.COM GAMES ON MY COMPUTER. HELP!
Games on Noggin require either the latest version of Flash or Shockwave to run, depending on the game. Both of these programs are free to download and use. You can download them here:

Flash: http://www.macromedia.com/go/getflashplayer/

Shockwave: http://www.macromedia.com/shockwave/download/

Please note that all Noggin.com games are rather large in file size. If you’re accessing the site via a dial-up modem, it might take several minutes for the game to load.

If you're still having difficulties running our games after installing the last versions of Flash and Shockwave, please contact your authorized computer technical support representative for assistance.

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I CAN'T VIEW NOGGIN.COM VIDEOS ON MY COMPUTER. HELP!
All videos on Noggin.com can be accessed either via the latest version of Quicktime or Windows Media Player. Both players are free, and can be found at the links below:

Quicktime:
http://www.apple.com/quicktime/

Windows Media Player:
http://www.microsoft.com/windows/windowsmedia/player/download/

Videos on our site cannot be downloaded to your computer for later viewing. You'll have to be connected to the Internet in order to view them.

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I CAN'T SEE ANY OF THE NOGGIN "PRINTABLES" ON MY COMPUTER.
Noggin Printables can be viewed with Adobe Acrobat Reader. You can download it free at http://www.adobe.com/products/acrobat/readstep2.html.

(We use Adobe Acrobate Reader to keep the printable images consistent no matter what type of printer a user has.)

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I CAN'T REMEMBER MY NOGGIN.COM USERNAME OR PASSWORD.
When you register on our site, we do not collect your e-mail address. Because of this, if you lose your username or password, we have no way to reset it for you. If you lose either of these, you'll have to create a new account.

Please write your username and password down someplace safe, and someplace you'll remember.

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I KNOW I AM USING THE RIGHT USERNAME AND PASSWORD, AND IT'S NOT WORKING.
Send an email to viewer.services@noggin.com with the username and password. We screen usernames for personally identifiable information to make sure kids are safe on our site. If we see usernames that appear to contain a last name, address, city name, phone number or street address we will deactivate them.

Unfortunately, since we do not collect email addresses at registration, we are unable to contact you to inform you about this. If you write to us we can explain what happened, or rectify the situation if an account was deactivated in error.

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MY CHILD CREATED A DRAWING IN DOODLE PAD OR SCRIBBLEVISION. HOW DO I SEE IT?
Your child will have to be logged in at the time he or she saves a drawing in order to access it later. If her or she was signed in, you can find the picture by using the following instructions.

  1. Click "Log In" on any page of Noggin.com (it's in the upper right).
  2. Type in your username and password, then click "Go!"
  3. Click on "Visit Your Cubby" on any page of Noggin.com (again, on the upper right).
  4. Click on the blue "View Gallery" button.
  5. Under "Your Creations" you'll see options for Doodle Pad or Scribblevision, along with number indicating how many pieces of art are in each. Click on one of them.
  6. The next screen will show your child’s approved creations. You can click on each individual image to view an enlarged view.
  7. If a recent creation is missing from the list, it is probably waiting to be approved. You can see a list of items awaiting approval by clicking on the "waiting to be approved" link. Noggin requires that all creations be approved by our in-house moderators for content before being displayed on the site.

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My child's picture hasn't been approved, and it's been "waiting for approval" over two days.
Send an email to viewer.services@noggin.com and include your child's username and the title of the picture.

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How do I get my child's artwork on TV?
Unfortunately, we are no longer accepting artwork submissions for our air. We will post banners and ads on noggin.com should that change.

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How do I get my child on NOGGIN TV?
NOGGIN is not currently casting for anything. However, we will notify noggin.com users through banners and ads if that changes.

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HOW CAN I GET A JOB AT NOGGIN?
For employment opportunities, go to http://www.mtvncareers.com and set up a profile.

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WHAT IS THE N?
The N, a Nick Digital Television network aimed at teens, succeeds NOGGIN each night. The N's teen-centric programming airs from 6pm-6am (ET) nightly. The N's award-winning comedies, dramas and reality series feature older teens and tackle the tough issues that many teens face. While these programs are entertaining and thought-provoking, they contain material that many parents may not find suitable for younger children.

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HOW DO I CONTACT NOGGIN?
If you are a reporter and need more information on Noggin, please contact press@noggin.com. If you would like to review current and past press releases, click here.

For anything else, please contact us using the form below. Please remember, we receive a lot of emails, so we won't be able to respond to questions which have already been answered on this page. If you need a response, be sure to include your e-mail address as part of your message.


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